Welcome to X-RETE!

Last updated on 18 Jan. 2023

We respect your right to privacy. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. This Privacy Policy should be read alongside, and in addition to, the Terms and Conditions and the Cookies Policy. Please read this Privacy Policy carefully.

Unless otherwise defined in this Privacy Policy, terms used have the same meaning as in the Terms.

About Us

In this Privacy Policy, references to “X-RETE”, “we” or “us” are to XRETE FOR COMPUTER SYSTEMS AND COMMUNICATION EQUIPMENT SOFTWARE DESIGN Co. LLC. The company established in Dubai, UAE (Registeration number: 1113807) whose registered office is at: Ontario Tower, Ontario Bay, Dubai, UAE, who will be the controller of any personal data processed as described in this Privacy Policy.

If you have any questions about your personal information, please click on “Contact Us” and send us your question.

1. Information We Collect:

1.1. Personal Information: When you use our services, we may collect personal information, such as your name, email address, phone number, and other information you provide to us voluntarily.
1.2. Usage Information: We may collect non-personal information about how you interact with our mobile applications and websites, including device information, IP address, browser type, and operating system.
1.3. Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your usage patterns, preferences, and activities on our platforms. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

2.1. Provide and Improve Services: We use the information we collect to deliver our services, personalize your experience, improve our products, and optimize our platforms’ performance.
2.2. Communication: We may use your contact information to send you important notifications, updates, and marketing communications, subject to your consent where required by applicable law.
2.3. Analytics: We analyze usage data to understand user behavior, trends, and preferences. This helps us enhance and optimize our services.
2.4. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

3. How We Share Your Information:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., hosting, analytics, customer support). These providers are bound by confidentiality and data protection obligations.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the terms of this Privacy Policy.
3.3. Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

4. Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights:

5.1. Access and Rectification: You have the right to access and update your personal information. You can review and edit your account information within the mobile applications or websites.
5.2. Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
5.3. Data Erasure: You can request the deletion of your personal information, subject to legal obligations or legitimate interests.
5.4. Marketing Communications: You can opt-out of receiving marketing communications by following the instructions in the communication or contacting us directly.
5.5. Do Not Track: Our platforms do not respond to “Do Not Track” signals from browsers.

6. Children’s Privacy:

Our services are not intended for individuals under the age of 16. If we become aware that we have collected personal information from children without parental consent, we will take steps to delete such information.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our mobile applications or websites and updating the effective date.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices please feel free to Contact Us.